Privacy Policy

Introduction

At SelfOS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our restaurant management software and services.

By using SelfOS services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

We collect several types of information from and about users of our services:

• Personal Information: Name, email address, phone number, restaurant details, and payment information
• Business Information: Restaurant name, location, menu items, pricing, and operational data
• Usage Data: Information about how you interact with our platform, including IP addresses, browser types, and device information
• Order Data: Customer orders, preferences, and transaction history collected through your restaurant operations

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To process your transactions and manage your account
• To improve and optimize our platform
• To communicate with you about updates, offers, and support
• To comply with legal obligations and prevent fraudulent activities
• To analyze usage patterns and enhance user experience

Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share information in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or to respond to legal processes
• To protect the rights, property, or safety of SelfOS, our users, or the public
• In connection with a business transfer, such as a merger or acquisition

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• SSL/TLS encryption for data transmission
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure data storage and backup systems

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies help us:

• Remember your preferences and settings
• Understand how you use our services
• Improve and personalize your experience
• Analyze traffic and usage patterns

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our platform.

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Opt-out: Opt-out of marketing communications
• Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.